Technical Support

MacroSAN Technology persist in the customer-centered approach, follows the service concept of "Application creates value, professional service comes first", establishes a global technical support system, and continues to be committed to customer improvement questionnaires.

Service Resources

With more than 10 years of professional service experience in serving 1000+ enterprises nationwide, MacroSAN's technical support service is oriented to customers' needs, relying on the intelligent system platform and professional service team to provide customized service solutions for the whole industry, whole product and whole life cycle. In the future, MacroSAN will continue to provide more professional and intelligent technical support services to our customers.

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Installation Manual

  • Installation Manual
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MS5520G2-HG

MS7040G3

MS5520G2-FT

MS7000G2-AF-HG

MS7000G2-Mach

MS5500G2-Mach

MS7000G2-AFT

MS7000G2

MS9000G2

MS7000G2-V4

MS5500G2

MS3000G2-FT

MS3000G2

MS2500G2

SAN

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Lifecycle Announcement

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  • 巡检机器人

    Auto inspection software

    巡检机器人(AutoCheckRobot)是一个绿色免安装软件,可部署在巡检PC(可以是PC机、服务器或虚拟机等)上,用于宏杉存储设备自动运维,其原理是根据巡检机器人上预设定时任务,自动巡检指定设备,并把巡检结果通过邮件发送给指定接收人,使得管理员或厂商技术支持人员可远程监控设备运行状态。

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