Maintenance

MacroSAN Technology adheres to user centricity, emphasizes the professionalism of technical services, and is committed to providing users with optimal configuration suggestions. It has put forward the service concept of “ application creates value, professional services first” and established a “professional, timely, and efficient” service system.

MacroSAN Technology has service institutions throughout the country. In addition to having a comprehensive technical support platform at the company headquarters, after-sales service centers, technical support platforms, and spare parts systems have been established nationwide. Through advanced communication technology, various after-sales service centers are connected with the headquarters, achieving the sharing of project information, fault handling information, spare parts inventory, knowledge base and other information, and creating a comprehensive technical support system to improve the response speed of after-sales service.

MacroSAN Technology's spare parts warehouses located in major cities across the country, as well as three distribution centers in Beijing, Hangzhou, and Shenzhen, will provide you with spare parts service responses to ensure timely replacement of your faulty components and to ensure that the problem is resolved in the shortest possible time.